We are able to offer support for your internet systems in a number of ways. A brief summary of common support requirements is given below. This is by no means a complete list but should give a flavour of the level and nature of the internet support services we have to offer.

Legacy Domain Support
Many of our customers come to us with "legacy" domains that have been registered through any number of domain registrars and in many cases these domains, though paid for, cannot be utilised fully due to draconian registration terms and/or a lack of control panel access. We have a wealth of experience in this area and can normally regain control of these domains within a few days. Once the process is complete you will have full control panel access for the domain.

Email Troubleshooting
In an ideal world, when you hit the send button you expect your email message to arrive at it's destination - what do you do if it doesn't ? Using a combination of techniques we can track your email through the internet, allowing us to find problem mail servers and notify their owners of the problem.

Receiving mail can also cause problems and, again, we are regularly called on by our customers to clear "jammed" mailboxes on a number of ISP's servers. Clearing pop3 "mailbox could not be opened" errors.

Server Management
When your server requirements grow beyond the scope of a simple hosting service you may need to consider a dedicated server for your needs. We offer a full configuration and support service that gives you the best of both worlds - a dedicated server with support and configuration a phone call away. As part of this support service we also install security upgrades and monitor your system for suspicious activity. We also offer a backup system for key files on your system.